Telus Faces Escalating Customer Complaints in Telecom Sector
April 30, 2025, 8:21 am
Amid rising consumer frustrations, Telus has emerged as the most complained-about telecom provider, according to a watchdog report. Customers decry persistent service and billing issues, prompting calls for the company to overhaul its practices amid a noticeable surge in regulatory grievances.
Pour une première fois, le fournisseur de services a été le plus critiqué au Canada au dernier semestre.
A new report says Telus Corp. is the most complained-about telecommunications service provider in Canada so far this year, as overall grievances by customers continue to rise in the sector. The mid-year report by the Commission for Complaints for Telecom-Television Services (CCTS) says it handled…
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